Robyn Mercer

Robyn Mercer

Partner

Performance Improvement Specialist and Executive Coach.

Robyn is a strong people leader with significant expertise across strategic organisation development and people management solutions, including change of leadership, performance improvement, talent management, capability development and executive coaching. She is an accredited member of the International Coaching Federation with
extensive experience coaching senior executives and managers.

Robyn specialises in:

  • Performance improvement and addressing long standing performance challenges
  • Individual and team leadership and performance focused coaching
  • Organisational development and strategy implementation
  • Strategic human resources planning including workforce planning
  • Leadership and management development.

KEY ASSIGNMENTS

Robyn has supported individuals, teams and organisations through strategic consulting, professional development and coaching assignments which span:

  • Providing managers and staff with skills and confidence in performance management and performance improvement processes
  • Comprehensive manager development and leadership development programs
  • Team development and facilitation of team planning
  • Support for significant organisational change including restructuring, workforce planning and change of leadership design and skills development.

PROFESSIONAL BACKGROUND

Robyn’s recent corporate experience includes strategic workforce planning for a commonwealth government agency, implementing restructuring of a corporate division, managing employee relations and implementing strategic human resources initiatives. She has built and managed a consulting business and has held executive level management and human resources roles.

QUALIFICATIONS AND ACCREDITATIONS

Master of Business Administration, University of Technology Sydney
Bachelor of Arts, University of Newcastle
Diploma of Business and Workplace Coaching
Diploma of Business (Frontline Management) SITAFE
Certificate IV in Workplace and Business Coaching
Certificate IV in Training and Assessment (TAE40110)
Myers Briggs Type Indicator (MBTI) facilitator
Team Management Systems (TMS) 360° feedback and Team Management Profiles
Conflict Resolution Professional Skills and Grievance and Complaint Handling.

PROFESSIONAL MEMBERSHIPS

International Society for Performance Improvement (ISPI)
International Coach Federation (ICF)
Australian Human Resources Institute (AHRI)
Australian Institute of Training and Development (AITD)

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