How to rebuild a cohesive team

All human groups struggle. If this struggle has been extended and intense, we need to focus even more on the four C’s: Clarity, Communication, Connection, and Calm. This is especially so in times of crisis, conflict, change and any kind of challenge. What is needed is • Clarity: in relation to roles, expectations, how individuals […]

Will all groups have conflict at some point? Is it useful to ignore it? Is conflict worse if you talk about it?

Have you ever wanted to ignore disagreements, disputes or challenging behaviour and hope it will go away? In a senior leadership team workshop designed to address open dispute and historical tension between the leaders, a participant asked the question: But aren’t you making the situation worse by doing this workshop to bring out all the […]

How much harm does working with difficult people do? Here’s what people had to say. And more from the survey – the 3rd most difficult behaviour.

Why care about the work environment and the impact of difficult behaviour on others? Survey respondents gave distressing feedback on the harm from working with difficult and dangerous people.  There were some sad and even heartbreaking responses to the question about the impact of working with a difficult person.  Here are some of them: I […]

Thank you so much to those who completed the survey about dealing with people who are difficult at work. The top 3 difficult behaviours at work will not surprise any of you.

The survey on difficult behaviour was designed to uncover the most challenging behaviours we deal with at work and uncover how well organisations and leaders deal with this.  We asked the specific question ‘what made people difficult to work with?’ and the top response was moodiness.  No surprise, right? The effect of the moody colleague, […]

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