Thank you so much to those who completed the survey about dealing with people who are difficult at work. The top 3 difficult behaviours at work will not surprise any of you.

The survey on difficult behaviour was designed to uncover the most challenging behaviours we deal with at work and uncover how well organisations and leaders deal with this.  We asked the specific question ‘what made people difficult to work with?’ and the top response was moodiness.  No surprise, right? The effect of the moody colleague, […]

It wasn’t acceptable 30 years ago – it was however tolerated. It’s about time we stopped tolerating bad behaviour at work.

We are having an important national discussion about the standards we have for people who are assaulted, demeaned, harassed, bullied or psychologically harmed at work.  A significant part of this current conversation is the outright lack of consequences (or lack of proportional consequences) for people who don’t meet the basic standards of acceptable behaviour and […]

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