The unfortunate reality is that the answer is yes, and it is because of a widely held unconscious bias. Black patients are systematically undertreated for pain, shown by decades of research. In a survey of 222 white medical students and residents , about half endorsed false beliefs about biological differences between black people and white […]
Author: Robyn Mercer
It’s a marathon, not a sprint! The challenge of personal change and growth.
By Robyn Mercer I learn as much from everyone I coach as they learn from me. I have spent a lifetime working on my own growth and development and assisting those I coach to do the same. And I’m still doing it. What I have seen is how hard it can be to maintain desired […]
Our survey on teams and people who are hard to work with
Will you help please? It will take about 10 minutes of your time. We are collecting information about your experience of working in teams and also about the people you have worked with who are difficult or challenging. Most people we work with are great and many become long term friends. There are times when […]
How to build a positive performance culture in 6 practical steps
Sick of hearing about corporate culture? Don’t be, there is always work to do! Here are some practical tips. What is a corporate culture? Often summarised as ‘the way we do things around here’, culture is about the norms of an organisation that are talked about and demonstrated that show over time what the organisation […]
Is there a need for forgiveness at work?
At Brave People Solutions, much of our work involves helping organisations sort out their communication, conflict and workplace culture challenges. Recently, a number of our projects have particularly focused on resolving differences, misunderstandings and conflict. This work has led me to further explore the nature of forgiveness and how to forgive particularly when there is […]
Is there too much talk about the importance of listening?
Is there too much talk about the importance of listening? We don’t think there is in fact we would probably say there isn’t enough. Recently I had the experience of having a significant personal issue to face. Two people close to me approached listening very differently. One just listened and showed that I was heard. […]
Free one-on-one sessions for Leaders and Managers – how to support staff
In times of crisis and uncertainty, we see that a number of key actions make a difference to well-being and managing the unmanageable. Support, connection and communication are key. We see a strong need to ensure that organisations and leaders do the best for themselves and their people especially in this current time, Unfortunately, some […]
FREE support to our community
We are very concerned about the stories we are hearing of staff, teams and leaders feeling overwhelmed, isolated, anxious and unsupported and businesses struggling to navigate through this challenging time. In times of crisis and uncertainty, we see that there are key strategies that make a difference to wellbeing and managing the unmanageable. Support, connection […]
Do leaders and managers have an obligation to build self-awareness? We think so!
At a recent conference presentation Tulsi talked about the importance of leaders building a foundation of trust and good communication with those they work with. Her presentation was very well received with a lot of immediate appreciation for both the points she made and her lively and engaging delivery. Her key points covered: Self- awareness […]
Coaching – not a trend, a very powerful technique.
We are continually inspired and heartened by the results our coachees achieve. Here is an extract from a letter we received recently from a person we coached last year: Hi Robyn and Tulsi, I just thought I would send you a quick email to say thank you for all your guidance while I was at […]
The 3 biggest little mistakes leaders make
Managers, these are the three biggest little mistakes you can make! If you can avoid these, you are already doing well! Cancelling, arriving late or interrupting scheduled meetings If you continually find something more important to do than to attend one-to-one meetings or important staff meetings with staff, you are saying that everyone else is […]
Why good managers are poor at dealing with bad behaviour
Going to work exposes us to many different people and a wide range of behaviour. Mostly the people we work with are decent, hardworking people and many times the people we work with we feel close to and they might even become our friends. Most people come to work wanting to do a good job […]